Our IT Services Include:
Program Management: In most healthcare organizations today, it takes a high-wire act to balance large scale projects, improve patient care, meet quality benchmarks, engage clinicians and minimize costs. Effective program management ensures that the complexities of multi-faceted initiatives are managed for successful business and clinical outcomes, and the financial, political and public relations implications are appropriately addressed. HealthBPM provides program management expertise specialized to address complex healthcare challenges. Our services include: • Program leadership • Contract negotiation • Developing and implementing outsourcing strategies • Multi-discipline organizational alignment • Risk mitigation management • Vendor/Supplier relationship management • Budget and resource management
Managing Deliverables is not nearly enough for our clients. Our approach to project management is rigorous, insightful and always on track with our client's priorities. It also integrates the successful transition of ownership at all applicable levels within the client organization. This enables our clients to effectively own, sustain and evolve the deliverables resulting from the project.
HealthBPM consultants bring excellent healthcare project management skills and a solid reputation built upon years of experience to ensure project success for each client, including: • A mature, delivery focused-approach • Solutions that align with strategic and cultural needs • Team building and coaching • Relationship management • Knowledge Transfer • Problem Resolution
Our project management skills are utilized in a variety of settings including: • Revenue cycle • Medicare Part A, B, C and D • Systems Implementation • Electronic medical records implementation • Clinical decision support • Process redesign and optimization • Productivity improvement • Business function outsourcing
Electronic Health Record (EHR): EHR is likely the single largest undertaking for most healthcare organizations. Typical budgets for even medium-sized organizations to implement an EHR can be staggering, not counting the loads of precious human capital required to navigate through the change that accompanies it. Early decisions by an organization considering an EHR can have profound and lasting effect. HealthBPM provides advisory, leadership, planning, change management and project management expertise to ensure your EHR initiative is successful. Our experience enables us to intimately understand the unique and interconnected needs of your organization. We help you manage the complexities of an IT implementation while ensuring successful business and clinical outcome. Our services include: • Strategic assessment and planning • Clinician engagement program • Communication strategy and delivery • PMO strategy and delivery for project life-cycle • Application team leadership • Infrastructure management • Medical device integration • Testing, validation and risk analysis • Training curriculum and delivery • Business continuity planning • Privacy and security • Optimization and ROI realization
Clinical Transformation: Your healthcare organization includes experienced practitioners, evidence-based care protocols, current medical technology and access to clinical information at point-of-care. Your daily challenge is wrestling with how to deploy these resources effectively or how to consistently deliver quality patient care. HealthBPM works with your physician or clinician leadership and other key stakeholders to effectively align people, process and technology, and implement daily processes to improve care delivery and outcomes. Our approach includes: • Strategic planning for clinical transformation • Readiness assessment • Governance structure • Change management • Clinical and supporting workflow redesign • Outcome measures and validation • Planning for clinical innovation • Knowledge transfer to support sustained innovation • Mentoring or coaching in process improvement
